It is the full responsibility of the Buyer to obey all applicable local, state, federal and international laws in regard to possession and use of any of our products. The buyer also must be of legal age to order from us.
We accept PayPal and the following Credit Cards: Visa, Mastercard, American Express and Discover.
The time needed to ship merchandise will vary depending on the shipment’s location and the particular time of year. Customers should expect a 7-10 day delivery time, although most of the products are shipped in 24 to 48 hours (working days).
Some items may be shipped directly from the manufacturer to our customers, so we can cut costs and pass those savings to our customers.
Knife laws vary. Please check with your local law enforcement agency for the laws in your area.
Damaged shipments from handling must be claimed with the freight carrier. If any cartons are missing or damaged, be sure to note this on the freight bill. If you notice concealed damage after the driver has left, keep all the packing and call the freight carrier to return and inspect the damage and file a claim. We are not responsible for damage caused by the freight carrier.
If a product appears to have a manufacture’s defect, email our Customer Service department for instructions. Do not return products to us without first contacting us to receive instructions. If an item is to be returned to us due to manufactures defect, you must first receive a Return Authorization Number. No packages will be accepted without a Return Authorization Number written clearly on the package.
Permission for any return merchandise must be secured from our return department. You have 30 days from the ship date to receive refunds. You must email the refund request to our Support Staff using this site Contact Form (with “RETURN” in the subject field), at which time the return authorization number (RA#) with return instructions will be sent to you. No packages will be accepted without a Return Authorization Number written clearly on the package. Products being returned must have a RA# issued before returned.
If you received a different product than initially purchased, the item must be returned with the following:
You are responsible for all freight charges on shipments that are refused or returned with no fault on our part. We are not responsible for incidental or consequential damages or losses to defective products, errors in shipping your order, or other errors. The limit of our liability is the replacement cost of any item you purchase from us.